Distribution

Field Sales Force

Our sales team enables us to provide exceptional services such as rack jobbing, promotions etc., for all of our customers. Our sales team is at the POS daily and make sure that our products are prominently displayed. We also work around other services such as store conversions, training, POS placements etc. competently, quickly and simply.

Key account sales force

Our key account sales team provides our dealers with excellent support. There is an expert for each category who maintains close relationship with each dealer, and reverts quickly to their specific needs, resulting in quick decisions. Our key account manager coordinates between dealer and the customer to discuss any updates in terms of market launch or a special sales offer.

Sales controlling

In order to keep updated on sales, stock levels etc. we offer many options for sales controlling. We'll be happy to discuss your needs for specific periods.

Training

We believe that regular training is extremely essential for our sales personnel to keep up with a dynamic ecosystem we work in. This is why we offer our partners and employees regular sales and product training sessions. Training is essential for them to be able to provide consulting and sales services in a competent, relevant and confident manner. We have a highly motivated and well-trained coaching team ready to take up the job.

Promotions

Many customers still prefer the in-store purchases to online shopping in order to have first-hand experience with products and people. We truly believe that professional product advice is important when it comes to buying decisions.

Mystery Shopping

Our mystery shopping service ensures that everything works well at the POS - from promotions, product advice, placement, availability etc. and corresponds to the wishes of our partners. This is done by our specially trained staff who detect possible weaknesses and initiates measures for improvement.

B2B Hotline

Our customer service team is available on email and telephone to assist you in all matters. They are well-trained on matters of availability checking, order placing, product information, delivery or return status information, etc.

Customer Service

We believe in exceptional client servicing and building long-term business relations. Our customer service team focuses on successful relationships and order processing. Orders are accepted by email or telephone and then processed and forwarded to our logistics section or an external logistics provider.

Offer Submission

Special requirements require special solutions and we are always happy to take time and create an individual product and service offer customised to your personal needs.

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